AI-Driven Automation for Customer Service and Support
Neva’s virtual agent uses NLP and AI to automate IT support for requesters.
Neva makes human agents smarter with related incidents and knowledge articles.
Neva predicts issues before they happen to help IT deliver strategic service.
Make better decisions. Learn continuously.
Neva automates customer service and support using artificial intelligence and natural language processing to deliver unprecedented precision and quality. Neva is transforming how process-driven enterprise workflows are defined and executed. Neva’s cognitive intelligence solution and virtual assistant automate support for global businesses where high call volume and human-based call centers don't scale. We're based in Palo Alto, incubated by The Hive, and always looking for talented, ambitious dreamers to join our team.
Automate routine requests using NLP
Reduce MTTR using AI
Make better decisions with predictive analytics