Ready to automate ITSM with AI? Here’s how.

Whether it’s voice-powered personal assistants or connected smart homes, Artificial Intelligence (AI) and machine learning (ML) technologies are increasingly finding their way into our personal lives. In fact, according to Gartner, “By 2020, the average person will have more conversations with bots than with their spouse.” The rise of AI and ML is fueling conversations[…]

As Bond said to Q: “Slack me the WEP code before this router detonates.”

Neva announces investment from Slack Fund to deliver exceptional IT self-service experiences with AI-driven automation and conversational virtual agents There’s that great scene in GoldenEye when James Bond and Natalya outwit Boris using the exploding pen to escape Cuba. Lesson? Great partners and great tools dramatically increase the odds of survival when going boldly where[…]